Skin type first. From day one.
Every first-timer answers ten short questions on their phone. The result is filed on the customer, and the app suggests a starting level. It is the Starter package, $19 a month, and every package above holds it.
A clipboard form that lives in a drawer.
The same six answers typed into a second system.
A new customer on a level nobody checked.
Ten questions, one result, filed.
Every salon has to record a skin type. This makes it the first thing a customer does.
- 01
Send the link, or hand over a tablet
A text before the visit, or the counter tablet when they arrive. Same questions either way.
- 02
They answer, and get a type
Eye colour, hair, skin, freckles, how they burn, how they tan, how often they are in the sun. Type I to VI on the spot.
- 03
The app files it and suggests a start
On the customer's file, beside the waiver, with a first session the booking sheet shows.
The first rung, because every salon has to do it.
It is not something your salon can be missing, so it is where every package starts.
The Starter package
$19 a month for the survey and the customer file. Every package from Salon Desk up holds it.
Beside the waiver
The survey and the consent sit together on the customer file, per salon.
On the booking sheet
The type shows on the sheet at check-in, with the suggested start.
Sent the same way
The share panel is the one Waivers and Free Tans use: text, email, tablet or code.
Filed once
A customer surveyed at Harbor is surveyed at Midtown. One file.
A UV stop
Set the salon to stop a UV session when the survey advises against it. Letting one through takes a manager's passcode.
The rest of the app
Every page here is a screen in the app, and they all share one customer file.
Start with Starter, $19 a month.
Skin surveys and the customer file, on their own. When you want the rest of the app, Salon Desk is $97 a month per location, and the Full Suite $297.