Every word your customer gets.
Every text and email your customers receive, word for word, with when each one goes out. Confirmations, reminders, waiver requests, package renewals and the free-tan sequence, on one page.
A reminder you have never read yourself.
A text that cost two segments because of one character.
Nobody at the desk knows what the customer was told.
Read it before it is sent.
The page renders every message with a sample booking, so what you read is what goes out.
- 01
Open Messages
Every family in one place: bookings, waivers, packages and the free-tan sequence. Text and email side by side.
- 02
Read the words and the timing
The confirmation when a booking is made. Reminders the day before and two hours before. What a moved booking says. When each one goes out.
- 03
Check the cost
Each text shows its character count, its segments and its alphabet. The short link keeps a booking text inside one segment.
What goes out, shown as it goes out.
Nothing here is a template with blanks. It is the message, rendered on a sample record, so the desk and the customer read the same words.
Word for word
The exact text and the exact email, rendered on a sample booking, package and waiver.
When it goes out
Each message names its trigger: on booking, 24 hours before, 2 hours before, after the visit.
Text and email together
The same message in both channels, side by side, so the two never drift.
One segment
Segment count and alphabet on every text. A character outside the plain alphabet is flagged.
Short links
Every link a text carries is a ten-character code, so the message stays short.
Your letterhead
Emails carry your logo, address, hours and an add-to-calendar link.
Hi Marloe, your Level 3 is Sat 10:30 at Harbor. Change or cancel: tan.app/XcUj2Jq7Ab
The rest of the desk
Every page here is a row in the desk, and they share one customer file.
Messages is one row of Settings.
The Full Suite is $297 a month per location, every row, set up for you by a person before a customer sees it. Early access is $199, locked in.