Booked online. Checked in at the counter.
A customer books a bed online in under a minute, with no account. They pay in full, leave a deposit, or pay at the visit. Your front desk checks them in from one screen per salon.
Staff on the phone instead of with the customer in the room.
A no-show nobody knew about until the bed sat empty.
Three apps that do not know each other's customers.
From their phone to your floor.
One booking, three views: the customer's page, your staff's booking sheet, and the text on their phone.
- 01
They pick a day and a bed
Your booking page, on your web address, in your colours. Name, email, phone, no password. Beds down for lamps are not offered. Each service says whether they pay now, leave a deposit, or pay at the visit.
- 02
Your staff see it, with everything attached
One sheet per booking: the waiver, the skin type, the pack it pays from, a promo code. Check in, collect or waive from there.
- 03
Reminders go out by themselves
A confirmation and two reminders by text or email, each with a short link to change or cancel. Every text stays inside one billing segment.
Built for beds, booths and no-shows.
A session goes into a room that can take it. Each salon sets its own rules for paying, cancelling and not turning up.
Rooms and beds
Each service names the rooms that can take it. A room takes one session at a time.
Deposits
Per service: pay at the visit, a fixed deposit when they book, or the whole price online. An unpaid online booking lets its room go after about half an hour.
Late cancels
Set a free-cancel window and a late-cancel fee. The booking page, the manage link and the confirmation all state the same rule.
No-shows marked for you
A session nobody came to is marked a no-show a set time after it ends, and the no-show fee goes on their balance.
Refunds on your rule
Decide each refund yourself, or let the app send back what a cancelled booking paid. The customer gets a text and an email.
Packages spend themselves
Check-in takes a session off the customer's pack. The member sees it on their phone.
The rest of the app
Every page here is a screen in the app, and they all share one customer file.
Bookings is one screen in the app.
In Salon Desk, $97 a month per location, and in every package above it. On the Full Suite we set your salon up for you: rooms, services, packages and waivers, entered before your first booking.