One file. Every visit.
Everyone on your books, with their waivers, skin type, packages, bookings and every text, on one file per person, per salon.
A name in the booking tool, a form in a drawer, a card on file somewhere else.
Who still owes a waiver? Nobody knows until the bed is ready.
A regular at Midtown who is a stranger at Harbor.
The file fills as you work.
Nothing on it is typed twice. Every screen in the app writes to it.
- 01
They arrive from anywhere
A booking, a free-tan claim, a package bought online, a walk-in at the counter. Any of them opens a file.
- 02
The app adds to it
Signed waivers and the skin survey. Sessions spent from a pack. Payments. Every text sent and every reply.
- 03
You search, filter, act
Something due, members, free-tan leads, by salon. Send a waiver, book a session or take a payment from the row.
Filed under the salon it happened at.
One person, one file, and every record on it names the salon. So a chip for Harbor shows Harbor.
Something due
Waiver not signed, survey not taken, reservation not paid. One chip, counted.
Members
Who holds a package, what is left on it, when it renews.
Free-tan leads
Claimed, booked, visited, converted, on the same file as the customer they become.
Messages
Every text and email sent to them, and the replies, in one thread.
Opt-outs kept
A person who said stop stays stopped, even if their record is cleaned up.
Counts on the chips
The number on a chip is the number of rows it returns. Always.
The rest of the app
Every page here is a screen in the app, and they all share one customer file.
Customers is one screen in the app.
In Starter, $19 a month per location, and in Salon Desk, Members Portal and the Full Suite. On the Full Suite we set your salon up for you: rooms, services, packages and waivers, entered before your first booking.