Members Portal · the customer's side

The Members Portal. No app to install.

A member signs in with a link sent to their email. Their bookings, their plan, their pickups and their waivers, on one page. Nothing to install.

Members Portal on Tan.app
See Packages
In Members Portal, $197 a month per location, and in every package above it.
The problem today

A membership card in a wallet.

"How many do I have left?" asked at the counter.

A freeze request that needs a phone call.

How it works

Three steps, no password.

The same page works for a customer with one day pass and one with a two-year membership.

  1. 01

    They tap the link

    From a booking text, an email, or the members line on your website. The short link fits in one text segment.

  2. 02

    They sign in by email

    They type their email and get a sign-in link. No password to forget, nothing for your staff to reset.

  3. 03

    They see their file at your salon

    Bookings, plan, pickups, waivers, payments and profile. A member of two of your salons sees both.

Everything the app holds, from their side.

The members page reads the same file your staff write to. It is never a second copy.

Bookings

Change or cancel the next session, or book another.

Plan

Sessions left and the renewal date. Join a plan online, or reserve one to pay at the counter.

Freeze

A member can freeze their own membership. Any freeze fee is paid at the counter, and the counter lifts it.

Pickups

Lotion reserved online and set aside, with a text when it is ready to collect.

Waivers

Signed ones, and the next one to sign before a new session type.

Offers and news

Each member switches offer texts and emails on or off, channel by channel.

Works with

The rest of the app

Every page here is a screen in the app, and they all share one customer file.

The Members Portal is $197 a month, per location.

In Members Portal, $197 a month per location, and in every package above it. On the Full Suite we set your salon up for you: rooms, services, packages and waivers, entered before your first booking.