The Members Portal. No app to install.
A member signs in with a code sent to their phone. Their sessions, their pack, their card, their waivers and this month's offer, on one page. Nothing to install.
A membership card in a wallet.
"How many do I have left?" asked at the counter.
A card update that needs a phone call.
Three steps, no password.
The same page works for a customer with one day pass and one with a two-year membership.
- 01
They tap the link
From a booking text, an email, or the members line on your website. The short link fits in one text segment.
- 02
They confirm with a code
Six digits to their phone. No password to forget, nothing for your desk to reset.
- 03
They see their file at your salon
Bookings, package, payments, waivers, offers and profile. A member of two of your salons sees both.
Everything the desk knows, from their side.
The members page reads the same file the desk writes. It is never a second copy.
Bookings
Next session, change or cancel, book another.
Package
Sessions left, renewal date, join or reserve another.
Payments
The card on file, updated by them.
Waivers
Signed ones, and the next one to sign before a new session type.
Offers
This month's, from your campaigns.
Two salons
One page, both salons, if they visit both.
Embracing Online Booking has been a game-changer for our salon. It's drastically improved our efficiencies, allowing our dedicated staff to pivot their focus towards enhancing the experiences of in-salon customers instead of being tethered to phones or managing walk-ins.
The rest of the desk
Every page here is a row in the desk, and they share one customer file.
The Members Portal is included in early access.
In Salon Desk at $179 a month per location, and in the Full Suite at $297. Set up for you.